State Farm® Insurance Agent Jim Muse
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nathan Whitaker
November 18, 2025
"Can not say enough on how hard they work for you. If you have a claim they will make it as seamless as possible. Jill will go out of her way to help getting the right coverage you need, and will go above and beyond to get you the best price."
"Thank you, Nathan, for the great review! We are so grateful to have you as a customer."
Kadence Jones
November 17, 2025
"Jill is always so helpful and understanding! She gives you honest advice instead of the bare minimum! She is quick to respond and the best one there! I always recommend her to everyone!"
"Thank you, Kadence for the great review. We are thankful to have you as a customer!"
Wesley Alan Taylor
November 17, 2025
"Jim Muse, owner of Jim Muse State Farm Insurance has always addressed my insurance needs in a very timely and professional manner. Jim is always looking for ways he can better serve his clients. Jim treats his clients like family and strives to serve them in the best possible manner."
"Thank you, Wesley for the great review. We are so happy that we are able to help you! "
John Pegg
November 7, 2025
"Very helpful with our insurance needs. Staff is very friendly."
"Thank you, John for the kind words. We are happy that we could help you out and also are thankful to have you as a customer."
DJ B
October 15, 2025
"Ashley was very helpful in getting us a better deal on both our auto and homeowners insurance policies than our previous company."
"Thank you, for the great review! We are so happy that we were able to help with your insurance needs."
Jaida Hodge
October 10, 2025
"I went into the office with questions about my policy - Jill answered every question I had and walked me through everything in such an understanding way! Her and Ashley were both there offering a very kind, welcoming office experience. I left confident they both would do anything possible to help me. I’m so thankful to be insured through someone that offers such a great environment. This, along with great rates, really sets this office apart!"
"Thank you, Jaida, for the great review! We are happy to help and thankful for your business."
Marcus 02
October 7, 2025
"Staff is always super friendly and helpful! Never had a problem and if I have any questions Jill is wonderful!!"
"Thank you, Marcus for the kind words. We are thankful to have you as a customer!"
Maleik Clark
October 6, 2025
"Jill and the other members are very helpful. They’re staff is always incredible in their work and their service!!"
"Thank you, Maleik, for the great review. We are glad to have you as a customer!"
Darlene Lunceford
October 3, 2025
"Jill is the best!!!! She always helps me if I have a problem. She is very friendly and always smiling."
"Thank you, Darlene, for the fantastic review. We are thankful to have you and your family as customers!"
Ben Fair
September 29, 2025
"Very good"
"Thank you, Ben for the 5 Star Review. We are thankful to have you as a customer!"
Vita Barillas
September 18, 2025
"ALWAYS FRIENDLY THEY TAKE CARE OF YOUR NEEDS WHEN NEEDED. HIGHLY RECOMMENDED"
"Vita, Thank you so much for the kind words. We are thankful to have you as a customer!"
Robin Cordle
September 17, 2025
"I am so impressed with the service at State Farm not only are they nice but they work with you to fix any problem you have. We recently had a tree fall on our neighbors fence and all I had to do is answer a few questions and it was taken care of the same day I didn't have to do anything I highly recommend Jim Muse @ State Farm to anyone looking for insurance they are also very affordable"
"Thank you, Robin for the great review. We are so glad that we were able to help you out!"
Maryetta Elliott
September 16, 2025
"I was greeted at the door by a friendly, pleasant and professional associate. The associate who helped with insurance questions ( auto and homeowners) was also extremely pleasant and professional and answered my questions so well that I decided to cease my search for affordable and reliable insurance right then and there. Thank you Linda, Jill and Ashley for your help!"
"Thank you, Maryetta, for the great review! We are so happy that we were able to help you and are also thankful that you chose our agency. "
Elizabeth Adkins
September 2, 2025
"Jill was wonderful. Quickly hit me set up with a builder's risk policy. Very reasonable and efficient."
"Thank you, Elizabeth for the great review. We are happy that we could get your policy taken care of and thankful to have you as a customer."
Stephani Shouse
August 19, 2025
"We are very pleased with Jim Muse State Farm. The staff is very friendly! Would definitely recommend!"
"Thank you, Stephanie, for the kind words and 5 Star review. We are thankful for you and your family."
Kristin Hickman
August 7, 2025
"The whole staff are amazing!"
"Kristin, thank you so much for the kind words. We appreciate you so much!"
Andrew Taylor
July 22, 2025
"Jill was kind to me. She got me the best quote on my car insurance. Everywhere else was going to charge me up to 400 dollars but she made sure to give me the best option. Highly recommend state farm"
"Thank you, Andrew for the great review. We are so pleased to hear that we were able to save you some money and get coverage for you!"
andrew taylor
July 22, 2025
"Linda, Ashley, and Jill were the sweetest and most kind people in the insurance industry. They helped so fast and gave me the best quote for my car insurance. They all deserve a nice raise for how much they care for their people and community."
"Thank you for the wonderful review. We are happy to have you as a customer!"
Samatha Johnson (Sam)
July 21, 2025
"Always super friendly service! Have been with Jim Muse State Farm many years. Always answer any of my questions. MJ Markland is our go too at Jim Muse State Farm."
"Thank you, Samantha, for the great review. We are thankful to have you as a customer!"
Stines
July 11, 2025
"The team here is amazing. After getting a quote and checking around I landed back here. Jill was able to get me the coverage I was looking for at a very competitive rate. After being with Allstate for 21 years I am glad to say I made the switch. Customer service was above and beyond."
"Thank you for the great review! We are grateful to have you as a customer and so glad that we were able to help you out."
Jonathan Orr
July 11, 2025
"Very informative, answered every question throughly, enjoyed the conversation"
"Hi Jonathan, we are so happy that you chose our agency, and happy that we were able to help you with your questions too! Thanks for the great review!"
Suzanne Barr
June 17, 2025
"Great customer service. The ladies there are so friendly and helpful."
"Thank you Suzanne for the great review. We are thankful to have you and your family as customers!"
Melissa Harrah
June 17, 2025
"The service I've had here is like no other! Jill knows so much about insurance and I feel comfortable enough to ask her questions. I will never leave this office! Highly recommend"
"Thank you Melissa for the fantastic review! We value your business!"
Bryana Dugger
June 16, 2025
"Recently got a quote for home insurance. The ladies there were so sweet and explained everything in detail to me!"
"Thank you, Bryana, for the great review and kind words. We hope that you choose us for your insurance needs."
Chris Snavely
May 27, 2025
"Jill with State Farm is the definition of amazing customer service! She’s friendly, efficient , and treats the customers problems like her own!"
"Thank you, Chris for the great review. We are thankful to have you as a customer."